If you purchased Princess Vacation Protection, it will not carry over if you cancel and a new booking is made. Actually I do see by doing a cruise search that the Diamond has a restart date of March 24, 2023 from Japan. Not quite sure why. I was told by my TA that it could take a few weeks for the new FCC to be reinstated, aswell as the FCC we already had from 2020 that we had used towards this cruise. I'll be happy to get anything back with a FCC. Happy to say that all of the FCCs were in my account by Friday, and the cost of the government taxes have been refunded to my credit card. For even greater peace of mind, Princess also offers Princess Vacation Protection that will provide full vacation protection in the form of a future cruise credit or a reimbursement of the normally non-refundable cancellation fees, depending on the reason for changed plans. Carnival Legend to Offer 17 Europe Cruises in 2024 Call us at 800-338-4962 or inquire about a vacation here. Princess Cruises Refund Policies - cruisecritic.com.au To apply more or if you prefer not to use your FCC, please call our Contact Center. Enjoy up to 35% off Cruise Fares + 7 Princess Perks Princess Perks include up to $150 onboard spending per person (all four guests in a stateroom), Drink Package, MedallionNet Wi-Fi, Premium Dessert Package, Fitness Package (2 classes), Medallion Wearable shipping, Crew Appreciation + $100 Deposits. I was told by Princess that it is refundable..but not if you go thru the insurance for a refund or for fcc. If you need to cancel for specified reasons outlined in the Cancellation Fee Waiver section of the plan youll receive a refund of your cancellation fees. With the complexities of international air travel and border closures, it is with a heavy heart that we have to continue to cancel select cruises. Thanks for your update - we just made the decision to cancel Majestic Feb 19. I mentioned to her that I contacted LIVE chat 3 different times to confirm that it was refundable. Comparing the Princess cruise ships sailing to Alaska in 2023, Holland America Line and Princess Cruises bring back face mask requirement on Alaska cruises, Three more Princess Cruises ships return to service, Princess Cays: What you need to know about Princess Cruises Private Island, 15 reasons why a solo cruise is a great way to travel, I'm 28 and spent $20,000 on cruising in the last year. Hoping things will be much better in a few more months. Link to post Share on other sites. A: Like with any illness diagnosed and treated by a medical professional, if you test positive for COVID-19 after purchasing the plan, you will be eligible to receive a refund to your original form of payment. The program allows guests to change their vacation plans up to 30 days prior to the day of departure, receiving cancellation fees as a future cruise credit. In mid-April, Princess announced cancellation of all cruises through June 30. Sorry, meant that I wonder where the Royal will go AFTER Alaska. For. Because the only concern you should have on vacation is how to get the most from your time away. You can also apply Onboard Credit toward your specialty dining reservation pre-cruise using Dine My Way in the MedallionClass app. I have bookmarked your post so I can reply once I see something; could be many months from now!. Trip Interruption: Up to 150% total trip cost reimbursement formissed, prepaid cruise arrangements and/or the cost of one-way airfare if you must start your vacation late or need to come home early due to illness, injury and more. We make sure cruisers are fully prepared for their cruise vacation with tips on ships and ports. You can also visit our Frequently Asked Questions. Princess Vacation Protection Standard To obtain your state-specific Certificate of Insurance providing the terms, conditions and exclusions of the certificate, visit PVP Standard. It was previously a subsidiary of P&O Princess Cruises, and is currently under the Holland America Group within Carnival Corporation & plc, which holds . Remember I cannot confirm the date I was told (above) of December 2023; I only have my TA's word for that. So were doing all we can to promote and protect your Cruise Health, from partnering with medical experts and following best practices to giving you more control over how you cruise. Life happens, however, and it's good to be prepared for when the unexpected happens. If Princess feels its not going to work out for the 2022/2023 season, why didnt they just cancel all the ships that were planned to sail there? For sailings departing on or after November 1, 2021, Princess Cruises' Cruise With Confidence program no longer applies, and refunds will be given according to the above schedule. As I understand from the folks down under who post in the Australia/NZ form here on CC, nothing is going to be decided as far as cruises until after their elections which are several months away. Princess Cruises ; Princess cruise Feb 2022 - Cancel for any reason with Princess' Vacation Protection insurance - FCC good how long? Princess Vacation Protection Platinum To obtain your state-specific Certificate of Insurance providing the terms, conditions and exclusions of the certificate, visit PVP Platinum. Princess Cruises had a mask mandate in place for cruises of 10 days or longer, but this has now been extended to include all cruises of any length. It is available for purchase up until final payment for your trip on all Princess Cruises, Princess Cruisetours, Princess Alaska Land Tours and Princess Canadian Rockies Land Tours, and is available at two levels: Standard or Platinum. The Diamond Princess is 115,875 gross tons and has a guest capacity of 2,670 at double occupancy, along with 1,100 crew members. UPDATED Cruise Cancellation Policies Due To CDC | Princess Cruises NCL If you do not have the original card, contact Princess Cruises Gift Card Customer Service at giftcardsupport@princesscruises.com or 1-855-426-0168, and a new Princess Cruises Gift Card will be sent to you. Princess Cruises Cancellation Policy: Can I Get a Refund? Within the Book with Confidence policy, the COVID-19 Protection Program provides reassurance if cruisers are within 30 days of sailing, all the way through todisembarking fromtheir cruise. Travel Insurance Benefits2(Underwritten by Nationwide). After final payment, cancellation fees apply; the closer you are to the sailing date, the higher the fees and the less money you'll get back. For sailings departing on or after November 1, 2021, Princess Cruises' Cruise With Confidence program no longer applies, and refunds will be given according to the above schedule. 3rd time my Enchanted Princess is canceled. Instead there's some other cruises that I was watching. What Is the Cancellation Policy for Princess Cruises? However, the cruise line has now decided to cancel Regal Princess season through September 5, 2023, until the vessel begins sailings from New York. You can find out details of your compensation by clicking the link that matches your sail date below. Royal Caribbean | Cruise with Confidence - Cruises.com I read this weekend about people onboard the Majestic last week where everything started out great, but many started coughing, sneezing, clearing their throats, and feeling quite run down shortly after returning from their second port, no matter how careful they had been. Both products include a Cancellation Fee Waiver and Cancel for Any Reason Credit Feature1 plus travel insurance benefits2 and 24-hour worldwide CareFree Travel Assistance3. I don't understand the dollar amount, and the expiration date is as I feared, 31Dec2022, not 2023 as my TA informed me earlier. If you need to cancel for any reason not listed in the plan, under the Any Reason Cancellation Enhancement feature, youll receive 75% of the cancellation fee amount in the form of future cruise credits under our Standard plan and 100% under the Platinum plan. Now if we cancel the replacement cruise, I wonder how Princess calculates FCC. Q: If my pet becomes ill and I have to cancel my trip as a result, will Princess Vacation Protection reimburse me?A: Although you would not qualify for cash reimbursement, as an added feature for purchasing Princess Vacation Protection, Princess will provide a credit toward a future cruise equal to 75% of the cancellation fees imposed (100% if Platinum Vacation Protection is purchased) if you choose to cancel for an ineligible reason. With the complexities of international air travel and border closures, it is with a heavy heart that we have to continue to cancel select cruises. window.__mirage2 = {petok:"Qddf2I9l1A9H_69ZQRyFvWyBG4Z5oV6EVUBcilrF3UU-31536000-0"}; Check "Finding Future Cruise Credits and Deposits" below for details. Cruise Lines Adjust Policies for Early 2022 Sailings A Princess spokesperson said the changes were made due to "labor challenges." The second option is a full refund of the cruise fare paid, but this must be requested using an online form by July 15, 2022, or guests will automatically get the FCC option. Princess Cruises has extended its Book with Confidence policy to summer 2022 sailings, including all cruises departing through September 30, 2022, for all bookings made by March 2, 2022. Princess Cruises, Holland America extend cancellation amid coronavirus We're travelling with Princess and I'm disappointed. The updated Cruise with Confidence policy has been implemented in order for Princess to offer its guests "more . For pre-cruise support, please use our Live Chator call us at 1-800-PRINCESS(1-800-774-6237). It does mean that the cruise line has canceled a total of 11 voyages for the Diamond Princess cruise ship out of San Diego, California, from September 1, 2022 through November 13, 2022. My TA is generally very good at such things, but we're all human and right now TA;s are pretty busy.along with cruise lines.. Thanks for the info about calling the Cost Center if rebooking before the FCC has been refunded. . The second change the line made is. Copyright Cruise Blog Media LLC 2023. Cruises with Princess include your food, accommodation, and entertainment. Our other option was to use Cruise with Confidence and have all funds returned as FCCs, including the cost of the insurance. I just canceled a cruise we were supposed to be on January 31st. By Passengers canceling with the relevant windows will receive refunds as noted, less any cancellation fees, which will not be refunded as onboard credit or otherwise. . Nothing for the Royal. We were booked on the Majestic, 4/4/23, 28 day, Sidney to LA voyage. When you see the Future cruise credits posted, click on details and it shows the sail by date. Probably just a simply error on the TA's side, but not matter.except for the dollar amount, I am curious what that represents. 02. Princess Cruises, Royal Caribbean, NCL, and Carnival are allowing passengers to cancel and reschedule cruises for January 2022. The cruise line is providing compensation options and details. Life is unpredictable but you can rely on Princess Vacation Protection. Also, we feel lucky to have had our FCC back in our account after 5 days, but neither of our other friends who canceled the same day have seen theirs yet. The Carnival-owned cruise line is informing guests of cancellations that impact two ships. Looking at the list of when ships are restarting that is herehttps://www.princess.com/plan/cruise-with-confidence/cruise-health/frequently-asked-questions/, only the Diamond Princess doesn't have a restart date. No matter what option guests choose, the cruise line is also extending a special offer to receive 10% off any cruise up to 15 days long. Now its a promise. For even greater peace of mind, Princess also offers Princess Vacation Protection that will provide full vacation protection in the form of a future cruise credit or a reimbursement of the normally non-refundable cancellation fees, depending on the reason for changed plans. Q: Does PVP cover my medical expenses if I get COVID-19 during my cruise?A: Yes, PVP provides reimbursement for eligible medical expenses for any illness, including COVID-19. We pride ourselves on providing guests with great service. I also cancelled using the cruise with confidence plan, cancelled my Feb 10 cruise on Jan 5, before the 30 days were up. SKY PRINCESS CANCELLATION - Princess Cruises - Cruise Critic Community This benefit is provided by Princess Cruises and/or Princess Tours. The program allows guests the flexibility to change their vacation plans up to 30 days prior to the day of departure, receiving cancellation fees as a future cruise credit to then book another voyage when the time is right. Sorry, my bad, I meant Grand and not Crown. And that FCC expires 5/1/23. Its now easier than ever to use your Future Cruise Credit (FCC)! While they can be used to pay for Flexible air add-ons, FCCs cannot be used within our EZAir (not available in UK) or Plane Sailing (UK only) payment tools and therefore cannot cover the cost of restricted air even if booked in advance. If yours is one of them, youll see this in the Circle Savings section of your My Princess account. For excursions involving helicopter flights, you must cancel your booking by 12:00 p.m. on the day after embarkation. The final balance payment date has been reduced from 90 days to 60 days prior to sailing for all cruises departing up to October 15, 2020. Excursion Terms & Conditions - Princess Cruises Excursion Terms & Conditions Plan a Cruise Find Cruises & Cruisetours Cruise Deals Learn About Cruising Cruise with Confidence New to Cruising Why Princess? After final payment, cancellation fees apply; the closer you are to the sailing date, the higher the fees and the less money you'll get back. Need help? Started June 21, 2021, By My question is has anyone used that provision to cancel "on their own", such as they just changed their mind after paying the final payment? Princess Cruises, Ro. COVID-19 Guest Protocols, FAQs + More at Carnival Cruise Princess Cruises: Cruise with Confidence - Sail with More Flexibility Once that FCC appears, I will share the amount and the expiration date. CC Help Jenn Share your form with others. Sorry it I used the wrong terminology for Princess when I said CwC instead of Book with Confidence. You may also receive a refund for part of your cruise fare depending on the length of your itinerary and how far in advance of your departure date that you cancel. Princess Cruises ; Princess Casino Booking Cancellation - Question about Feeds, FCC, Vacation Protection, etc . Princess Medallion Class summer cruise vacations sail to incredible destinations including Alaska, the Caribbean, Mediterranean, British Isles, Scandinavia and Canada & New England. For UK Guests: Please note any FCCs issued for the cancellation of a cruise booking by Princess Cruises after 1 July 2021 are not covered by ABTA's scheme of financial protection, although any booking made using the FCC will be protected up to the amount of the refund due on the original booking. Princess Cruises offers two levels of PVP Standard & Platinum. I was told by my TA that that amount would be issued within a few months as a Princess FCC to be used by the end of 2023. Amount of onboard credit varies by cruise length to which the deposit is applied. So even with your non-refundable deposit, you dont expect to be out any money at the end of the day? My cancellation notice shows for each of us 1/2 of the cruise fare and the cost of insurance as cancel fees, now I need to stay on top of it and make sure these fees do indeed turn into FCC. 1 Non-insurance feature provided by Princess. What happens to my FCC if the voyage I used it on is cancelled by Princess?The Future Cruise Credit will go back onto your profile and you can re-use it before the expiration date. Q: Am I protected by my Princess Vacation Protection plan if my mother, who is not traveling with me, develops pneumonia and I have to cancel my trip to care for her?A: Yes! (10:51 a.m. EST) -- Princess Cruises has canceled additional sailings aboard two of its vessels, postponing their restarts until the spring of 2022. Future Cruise Discounts (FCCs with type discount) are non-refundable and non-transferable and can only be used against an individual guests cruise fare. When my TA contacted Princess last Monday, she was told that PVP is 30 days, but that Cruise with Confidence now allows for cancellations due to having covid or even just covid concerns due to the new variant, and CwC can now be used until 5 days in advance. The drink package included with Princess Plus covers beverages up to $15, while Princess Premier covers those up to $20. There has been a fair bit of progress in the last few days about recommencing cruising from here. Book with Confidence is now extended to summer 2022 sailings, including all cruises departing through September 30, 2022, for all bookings made by March 2, 2022. I was refunded all but about $500 to my credit card within a few days. Princess and Holland America extend flexible policies Not sure why it's not on the "restart" list, maybe you are right? Sounds logical. Holland America On top of the Alaska, Europe and Canada/New England cruise cancellations, the line's Amsterdam. Princess Cruises has become the latest cruise line to update its Cruise with Confidence policy. Captain's Circle Loyalty Tiers Cruise Advice Top 10 New Cruiser FAQ Cruise Destinations Destinations Overview Alaska Asia Australia & New Zealand
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