Secure your consumer and SaaS apps, while creating optimized digital experiences. Add this integration to enable authentication and provisioning capabilities. Liveops flexible model means you can scale up or down as necessary to service planned and unplanned events such as an expanded label or FDA approval. To accept cookies continue browsing as normal. Copyright 2023 Liveops, Inc. All rights reserved. Accounts can be reactivated if the app is reassigned to a user in Okta. Good pay, ability to make your own schedule. Copyright 2023 Liveops, Inc. All rights reserved. Teams include: Client Results. By attracting only the most motivated, passionate agents, we can give you flexible, scalable, quality customer service solutions that fit your needs, budgets and goals. Virtual Healthcare Call Center Services - Liveops The modern contact center. Virtual. Flexible. Efficient. - Liveops Create success for our clients by working cross-functionally to build strategies that maximize program results. Within hours, virtual agents can flex to meet the needs of your patients in times of new product launches, irregular marketing schedules, and unexpected events. great training and continued support. For Okta Admins: To download Okta Agents or browser plugins: Log into the Okta Admin Console. Deactivates a user's account in the app when it is unassigned in Okta or their Okta account is deactivated. To accept cookies continue browsing as normal. Single Sign On. We source for impact by empowering and celebrating those with initiative. Join the Liveops corporate team and help improve peoples lives. Discussion forums provide a space for agents to connect and improve together by way of peer-to-peer encouragement and motivation that nurtures success. Liveops provides virtual contact center services that can scale during high-traffic periods without missing a beat with our network of US-based agents. Liveops agents have the understanding and program-specific certifications needed to not only enroll and onboard members and patients into your program, but also encourage them to stick with it and remain compliant with your product or device. To become an Independent Contractor the following are required: Complete an application to Join Liveops Nation, which includes passing a background/credit check. When the application is used as a profile master it is possible to define specific attributes to be sourced from another location and written back to the app. Welcome to Liveops Nation Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Also the hiring process is long and it's unpaid. Join the teams that work behind the scenes to make Liveops one of the most innovative companies in the virtual contact center space, including client solutions, IT, program development, workforce management and everything that goes into making our solutions stand out. Liveops Okta. Application and Certification: Liveops path to becoming an Independent Contractor Agent: Complete an application to join Liveops Nation, which includes passing a background check. Healthcare and Medicare enrollment can be complex. Want to become a Liveops agent? Our Liveops agents are more experienced and more scalable than traditional contact centers, transcending geographic limitations and typical work hours. How Right Time Schedules Translate to Enhanced Customer Experience Outcomes, Scalable contact center solutions drive results in healthcare, Fueling company growth and patient health a healthcare case study. Sign an Independent Contractor Agreement. You are paid for talk time only and without talk time, there is no pay. You can also manage cookies in your browser settings. The virtual flex model is a distributed workforce of highly motivated independent contractor agents who are driven to deliver the best possible level of service with every call. I love the freedom element. Allows Okta to use custom attributes you have configured in the application that were not included in the basic app schema. National and Local Networks, 401(k) (Traditional and Roth) 1099 Independent Contractor offers no benefits, Paid by the minute. Security Assertion Markup Language is an open standard for exchanging authentication and authorization data between an identity provider (IdP) and a service provider (SP) that does not require credentials to be passed to the service provider. Money is amazing, but like every job there are flaws. Liveops - Remote Work From Home Jobs & Careers | FlexJobs Support. With Liveops VirtualFlex platform, you dont pay for brick-and-mortar overhead. You are using an unsupported browser. Here's everything you need to succeed with Okta. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. Remote Call Center Representative Job in Lost Nation, IA at Liveops Quickly assessing customer needs and providing sound solutions. Easily connect Okta with Liveops or use any of our other 7,400+ pre-built integrations. irda online agent registration portal& 39, liveops agent portal and liveops nation com. The background/credit check requires a $45 processing fee paid directly to our vendor. And with these programs, you find that you have a really good chance to help people in need because of COVID or disaster lines in response to tornadoes, fires, floods, and hurricanes You have to remain calm and be there for the callers. We are seeking Independent Contractor Agents to provide virtual services to our clients customers, spanning a variety of industries including Retail, Healthcare, Licensed Insurance, Non-Licensed Insurance, Energy, Government and Tax Support. View our background and credit check requirements here. Main hustle or side gig its all up to you. Liveops provides people with varying skill sets with the unique opportunity to become a business owner while meeting the demands and obligations of their family. Universal Login. Virtual Agents | Blog. With two decades of virtual service experience, Liveops has delivered over a hundred million call interactions and currently generates $2 Billion in client revenue each year. Liveops exists to improve people's lives, and . Efficient. I am currently working on my 7th children's book, thanks to the freedom of being an independent agent! Our developer community is here for you. Sign-On: Liveops Agent Services LLC Site. Apply to Liveops (Fountain) Our professional grade, complete headset telephones are made specifically for LiveOps and other customer service agents. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual call center and customer service solutions. So how much can you earn? The world class support of Liveops and unparalleled access to world-renowned clients. When unexpected events occur like global pandemics health needs can rapidly change. We also love having a bit of fun on the side, with events such as happy hours, charity projects and recreational sports. Liveops | Okta View our background and credit check requirements here. Liveops flexible model allows you to build a continuity plan for planned and unplanned spikes. There are no benefits, no vacation pay, no paid training. Autonomy. *****Get the free guide HERE https://www.teacherdaesha.com/getting-started-. The VirtualFlex platform attracts agents with experience, with life skills and, most importantly, with a personal commitment to your brands success. FLEXIBILITY AT SCALE. Click here for technical info. Your customers deserve the best at every touchpoint. to allow for end users to download the plugin from their dashboard, and can download the plugin for themselves from the admin portals downloads page. Without a doubt, they are the most organized company we have ever worked with. The hardest part of the job is when the call volume is low. Liveops (@Liveops) / Twitter Excellent company! In the Liveops virtual contact center model, enterprises have access to a diverse network of distributed agents across the U.S. Developer Center. Learning sessions, access to robust knowledge bases, and gamification are unique to Liveops Nation and ensure continuous growth of relevant skills for agents. Remote Call Center Representative Job in Greenville, SC at Liveops As of July 18, 2022, all certification courses are FREE. Liveops has helped us pass through tough times with an outstanding level of flexibility, especially during the pandemic. Talent deserves opportunity. Health doesnt have open hours. Liveops experienced agent network can deliver services when you need them, including days, nights and weekends. Thank you for sharing your experience with everyone! The background/credit check requires a $45 processing fee paid directly to our vendor. Cons. Scottsdale (headquarters) 1365 N. Scottsdale Rd Suite 390 Scottsdale, AZ 85257. Okta Browser Plugin protects your passwords and securely logs you into all your business and personal apps. During planned open enrollment and Medicare redetermination periods, the elasticity of our flexible model delivers access to a skilled pool of agents, so you dont need to bring on seasonal agents. This app integration supports Single Sign-On. I like to help people. Liveops mobilizes reliable, brand-certified agents. The only downside is (and it hasn't always been like this) but they have been over hiring and you may find yourself vying for the hours to make a living. (sales@liveops.com) Press & Media. Earning potential. GM Regional Customer Care Operations, major utility. Online continuing education and CPE course catalog for insurance professionals, CFP, CPA, Enrolled Agents, and Tax Preparers. Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes. To get your own box visit myseoulbox.com.Some links below may be affiliate links, which means if you buy something using that link, Ill receive a small commission.This video discusses the many helpful tips I can think of for new LiveOps agents. 2-4 weeksMost training is 2-4 weeks. When you become virtual contact center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Thats what were there for. We are empathetic, good-natured, down-to-earth people who like to have fun. Liveops - YouTube Save my name, email, and website in this browser for the next time I comment. Simplifies onboarding an app for Okta provisioning where the app already has groups configured. Thanks so much for taking the time to leave a review! You may also receive performance-based pay or other incentives. Push either the users Okta password or a randomly generated password to the app. Set your own schedule to work around your life. Manager Supervisor retrieves an opportunity for a Manager or a Supervisor when searching for an opportunity. We are passionate about the agent experience, because we know agents have many choices in their careers. Hope, the above sources help you with the information related to Liveops Agent Portal Okta. Okta updates a user's attributes in the app when the app is assigned. Relationships are built on a strong foundation of trust and Job Work/Life Balance. When agent success depends on how well they serve your customers, entrepreneurial agents dont have to be told what to do. 5.0. Liveops Nation - Virtual contact center Community The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. Keep in mind, the more you service, the higher your earning potential! Join Liveops Nation and experience the freedom and autonomy of being self-employed! On Fishbowl, you can share insights and advice anonymously with Liveops employees and get real answers from people on the inside. If not, reach through the comment section. Work outside the perimeter. Liveops pays submitted invoices by either check or direct deposit (it is the agent's choice), twice per month in accordance with a regular schedule it pays all vendors. Independent Contractors are responsible for expenses and control their profit and loss. Agents supporting a common client have a private, dedicated space to share best practices and support one another, all while staying engaged with their program teams. Want to become a Liveops agent? 7,827 Followers. Register Your Virtual Call Center Company | Arise Work From Home Release Notes | Okta From answering difficult questions to help protocol compliance and retention, Liveops virtual agents ensure a high-quality experience in a safe and secure environment. "Customer Service Manager""Customer Service Supervisor" retrieves an opportunity for a Customer Service Manager or a Customer Service Supervisor. The background/credit check requires a $45 processing fee paid directly to our vendor. The VirtualFlex platform delivers the right agent at the right time, with the right results. Liveops Job Board. Your email address will not be published. Join our fireside chat with Navan, formerly TripActions, Join our chat with Navan, formerly TripActions. VirtualFlex is more than just a contact center model. Director of Customer Care, healthcare organization. Liveops agents are an extension of your company, and strengthen your brand with every interaction. We've been making work and life more flexible and rewarding since 2000 when we pioneered a different way of thinking which produced the virtual on-demand workforce. Easily connect Okta with Liveops or use any of our other 7,400+ pre-built integrations. They are headquartered in Scottsdale, Arizona with offices in Redwood City CA, Portland OR, and Dayton OH. You get to dictate when and how often you commit to providing services. View our background and credit check requirements here. We would like to show you a description here but the site won't allow us. Post in the comments section of this video.Thank you for 2,360 subscribers! They want right-time. Our scalable platform lets agents define their availability. Public Relations e-mail (press@liveops.com) Locations. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Liveops - Forgot password - SAP Litmos Im also a nurse. Are you an employee? Scottsdale, AZ liveops.com Joined January 2009. Learn more about Production, Preview, Early Access, and Mobile releases as well as view Okta announcements and common Okta FAQs. I have children who are active in sports, so it allows me to be there when they need me. At Liveops, we believe in improving people's lives no matter where, when, or how they work. Easily connect Okta with Liveops or use any of our other 7000+ pre-built integrations. Connect and protect your employees, contractors, and business partners with Identity-powered security. Programs have varying pay structures, but most programs pay for time spent talking on the phone and assisting callers. When you become virtual contact center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. I use the money to take my grandchildren shopping or on day trips. Liveops award-winning certifications educate agents on your brand, preparing them to connect with your customers. Virtual. Weve got the experience, the knowledge, the agents and the solutions to give your enterprise business a competitive advantage where it matterscustomer loyalty. When you become virtual contact center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Your connection to your customers/clients is the most important part of your job. Secure Web Authentication is a Single Sign On (SSO) system developed by Okta to provide SSO for apps that don't support proprietary federated sign-on methods, SAML or OIDC. Its our approach to providing the most exceptional customer service agents a business can find. Companies using LiveOps for Call Center include: MetLife, a United States based Insurance organisation with 46500 employees and revenues of $71.10 billion, Aegon N.V., a Netherlands based Insurance organisation with 17936 employees and revenues of $56.07 billion, Royal Mail Plc, a United Kingdom based Transportation LiveOps agents are required to use a corded telephone with a compatible headset. The Liveops VirtualFlex platform empowers agents to act as an extension of your brand by providing a warm, knowledgeable connection with members and patients at every touchpoint across the continuum of care. Silicon Valley 203 Redwood Shores Parkway Suite 260 Redwood City, CA 94065 Liveops Agent Portal Login The agent community comes together . Copyright 2023 Liveops, Inc. All rights reserved. Okta You are your own boss and set your own hours so there is a great work/life balance. Remote Call Center Representative Job in Gastonia, NC at Liveops To become an Independent Contractor the following are required: Complete an application to Join Liveops Nation, which includes passing a background/credit check. Get started on your new home business Flexibility. Average Liveops hourly pay ranges from approximately $10.00 per hour for Secret Agent to $30.33 per hour for Receptionist/Administrative Assistant. Support. Freedom. These occasions provide agents with the opportunity to interact with each other and Liveops senior staff, all while getting initiative updates critical to their business growth. ARISE is most highly rated for Work/life balance and Liveops is most highly rated for Work/life balance.Overall Rating.Overall Rating3.53.7Work/life balance3.94.1Compensation and benefits2.92.9Job security and advancement2.93.0Management3.13.11 more row. Pay, Vacation time, You get to work from home. Login to track your existing support requests.
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