This is an adults-only resort, so if you were planning on bringing the kids, you may need to think twice about this resort. Tapas is one of our favourite types of cuisine, so Flavour market had a lot to live up to. The service was outstanding, the food was delicious and the resort was super clean. Excellence Riviera Cancun is a luxury adults-only resort located in the Riviera Maya area of Cancun. All the activities were well done, but out of the pack Gonzalo and Julio were on top. A szllshelyen (Excellence Riviera Cancun All Inclusive - Adults Only) . The driver was friendly and spoke good English. They were waiting with a very comfortable luxury SUV for us outside the airport. Excellence Riviera Cancun: Beautiful, high quality resort with welcoming staff - See 24,088 traveler reviews, 26,116 candid photos, and great deals for Excellence Riviera Cancun at Tripadvisor. The oldest country in the Americas. So if you like to be close to the hustle and bustle this is the option for you. Excellence Riviera Cancun - Riviera Maya | Transat We also noticed that there was a large volume of staff working throughout the resort. It can be difficult to get tee times here as a lot of guests of the resort get complimentary passes or have booked unlimited golf packages. The resort was apparently full, but it really didn't feel like it. Your comments are very important to us because they help us to better understand the areas of opportunity where we can improve in order to provide the top-class service our guests deserve throughout their stay. 18+. Unfortunately we were too stressed out to remember names, so all we can say is, "Thank you, Excellence. Gonzalo literally made every activity fun. We did the upgrade because we were incredibly impressed by the extras when visiting Playa Mujeres. Other amenities offered include a business center, laundry services, and airport transfers. EXCELLENCE RIVIERA CANCUN - Updated 2023 Prices (Riviera Maya, Mexico) COVID-safe Entertaining, Relaxing & Personable Resort Fill it out before going to security and then walk by all the people fighting for the limited counter space at security. We at InspoVacay prefer a more condensed offering. Also, the water was way too warm for almost all the pools. The pools are kept very clean, we noticed the staff doing tests on the water every night. This is by far the best all-inclusive Ive ever stayed at. Flavors & Spirits | Excellence Riviera Cancun Somehow we skipped the 2-3 hour wait, and that saved our last night on vacation. The other downside to the beach is that the staff are constantly battling an accumulation of seaweed that washes ashore. While this is a nice reprieve, the numbers remain concerning. Carreta Federal 307, 77580, Puerto Juarez, Quintana Roo, Mexico. Other than having disposable mask included in the room, nothing has changed. Health & Safety Protocols | Covid-19 Info | The Excellence Collection Excellence Riviera Maya excellent. Excellence Cancun had a very similar feel and layout but with some noticeable differences, many due to COVID. They taught us some Spanish phrases and talked about Bollywood! There were no empty drinks left sitting by the pool for too long. Either on the beach or poolside, the waiters will frequently check on you and offer you drinks and lunchsometimes, theyll bring another round without you even needing to ask! If youre looking for privacy, this is the room type for you. We visited Excellence Riviera Cancun - again - for the ninth time since 2015. Please note, they provided us a tablet our first night at dinner when we were surprised by the change.Bars/Drinks: As always, all inclusive includes everything. Excellence Riviera Cancun - Adults Only All Inclusive - hotwire.com The check-in process is really a spectacular sight to be seen. Also, the tequila options are a joke. Spanish Hotel Firms Will Build Jamaica Worker Housing. Because the staff are so inviting, the crowd that comes here were just as friendly. Peek behind the bedroom curtains and it's pretty unsettling. Carretera Federal 307 Chetumal-Puerto Juarez Mz 7, Lote 1, 11, Puerto Morelos 77580 Mexico. These are the COVID-19 viral tests accepted for reentry, and they will incur an additional fee that can be paid directly at the hotel or resort, according to the following chart: Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. the food was lacking flavor and again overcooked. (They would spray our sunglasses, bring us small bites, refresh drinks, bring towels, the customer service was amazing and endless. We can assure you that we will forward your kind words to our team for their contribution.It has been a pleasure hosting you as our guest and we look forward to welcoming you back soon. Yes, guests have access to a pool, a fitness center, and a sauna during their stay. The Green Energy Goals of Our Corporate Social Responsibility in Our It is also lovely to know how memorable was your getaway due to the good food quality you encountered at any restaurant you attended. You can also put your name in to return later and get a drink or enjoy the live entertainment. The airport/airlines recommend an App like VERIFLY to upload your results. This expert agency provides consulting, auditing, and training in the most exacting health standards throughout all hotel departments. The room is spacious with a King-sized bed, living area, Jacuzzi, and a balcony. Located between the lush jungle and the turquoise sea, it features redesigned rooms and suites that honor Mexican artisanal traditions . They were waiting with a very comfortable luxury SUV for us outside the airport. We also use third-party cookies that help us analyze and understand how you use this website. Is Cancun Hotel Zone Safe to Visit? Travel Safety in 2022 So, is it safe to take a taxi in Cancun? And here is the next complaint in our review. The resort was impeccably clean. Please, receive our warmest regards from The Excellence Collection. When we stayed we were in Junior with a rooftop plunge pool. We have been to Mexico 3 times and this resort has exceeded our expectations making it our top choice. Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. You'll start with the ruins, where a local guide will show you around, followed by a trip out to the cenote in the middle of the jungle. The breakfast and lunch options were nice and the perfect spot for a mid-tanning meal. We stayed in a junior swim up suite and had plenty of space, including a gorgeous room and deck. Excellence Riviera Cancun, Puerto Morelos: See 24,095 traveller reviews, 26,432 photos, and cheap rates for Excellence Riviera Cancun, ranked #2 of 47 hotels in Puerto Morelos and rated 4.5 of 5 at Tripadvisor. They decorated our room on our anniversary and on our final day they brought us beautifully decorated coconut drinks, fruit tray and decorated a mat near our beach chairs with sand art - AMAZING! Is parking available at Excellence Riviera Cancun? Maroma, a Belmond Hotel, Riviera Maya - pleasantholidays.com COVID Safety: We are vaccinated, so felt safe traveling. 0:00 / 16:36 Intro Excellence Riviera Cancun Review | Cancun's BEST All-Inclusive Resort The Map Pinners 2.85K subscribers Subscribe 284 Share 32K views 11 months ago CANCN We're finally. However, this time the staff helped us out with their amazing dedication more than usual and thought thanking them with a review was necessary. Contact us for more information and details about the packages and options available. No sign of any Mexican Food like you would expect to be available? Half the time our turn down service didn't show, we set up our own beach chairs, service came around every 20-30 minutes, (same as everyone else), nothing was done for our anniversary other than a sash placed over the door all week. The Excellence Club represents the ultimate in luxury, privacy, exclusivity and service. Brands such as Grey Goose, Johnny Walker Black are available. Which popular attractions are close to Excellence Riviera Cancun? We look forward to welcoming you back again and have another opportunity to pamper you with our attentive service creating another unforgettable experience. For more on the Excellence Playa Mujeres, check out our review here. You will be greeted with a glass of bubbly and youll be checked in, in a matter of minutes. We really liked the Italian offering here. EXCELLENCE RIVIERA CANCUN - Updated 2023 (Riviera Maya, Mexico) Redefining the expectation of what resorts can be, Excellence Riviera Cancun welcomes guests with gracious hospitality, luxe offerings, and ahead-of-the-curve amenities. Already have reservations to return again. Be Ready to be Blown Away! Excellence Riviera :: Couples Only Cancun Resorts - Playa del Carmen However, this time the staff helped us out with their amazing dedication more than usual and thought thanking them with a review was necessary. For people who like to half float, half walk, it wasn't really possible.The water was maybe three feet deep if not lower. New Health & Safety Protocols; The Excellence Collection. Expect to wait between 1-1.5 hrs during rush times but presentation and quality made the wait well worth it. They were so attentive and we had so much fun dancing and doing activities with them. The Excellence Collection has always prided itself on its expert-led health and safety processes, and the new post-Covid protocols will be a simple extension of what the brand has always provided for its guests. COVID Test: At the time of our stay a COVID test was still required to return to the US and was provided on site for free by Excellence. At the time we got an all-inclusive package including flights and transfers for around $3,000 USD. Its worth it to avoid stairs and ease of pool access during the day. All of this was done outside what I consider normal business hours. Also on offer is an extensive range of Alcohol, including a number of premium liquors that arent available in the other bars. Ensuring proper protocols are in place. Thousands of family travelers come here for their sun-soaked holiday each year. From what we have read from the reviews, Excellence has really stepped up its game in creating a clean and safe environment in these uncertain times. The building itself is pretty stunning and the circuit of hydrotherapy waters is available to people booking treatments in the spa. Please, receive our warmest regards from The Excellence Collection. The 450-room Excellence Playa Mujeres adults-only all-inclusive resort is a luxury property set in the heart of a private resort community to the north of Cancun. We are very delighted to read that we were able to exceed your expectations in all areas we pay attention to, and above all our attentive staff who made your stay more comfortable. Be prepared to pay for the experience though. The pork was so succulent and delicious. Wonderful!The focus is on keeping you safe. Dreams resorts All your questions answered! Its a very smooth process. It is just a slight reduction that you wouldn't notice if you haven't been there before. Please, receive our warmest regards from The Excellence Collection. See 24,070 traveller reviews, 26,421 candid photos, and great deals for Excellence Riviera Cancun, ranked #2 of 47 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. The day usually starts at 8:30 A.M. with yoga and ends between 10 P.M. and midnight with a band or a dance party. Why Playa Mujeres Should Be Your Next Vacation Destination Unfortunately it makes enjoying frozen drinks a little bit of a problem. Please see our partners for more details. Excellence Playa Mujeres - Oyster.com Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. 13K views 6 months ago EXCELLENCE RIVIERA CANCUN This video is for informational purposes based on our recent trip to ERC in July of 2022. The resort is beautiful and so well maintained. There is a lovely coffee shop on offer too where you can grab your morning pick me up. These are just some of the people that make the ERC so special for. Package deal Contact accommodation for availability. This was an easy choice, they really nailed this restaurant and this is a running theme throughout the Excellence resorts we have stayed at as the restaurants are the same. Also a side note - beds and pillows very uncomfortable. We noticed this wouldnt be the case with all the resorts nearby, as many had large piles of dry seaweed along the shore covered in sand gnats (this didnt happen at the Excellence). Please, receive our warmest regards from The Excellence Collection. The Indian food is actually legitimately good and quite authentic. Also, the liquor choices are really bad. We estimate they took away about 25% of the pool chairs and restaurant seats. SELLING PRICE: $1,500 USD. Just have the paper results ready at flight check-in at the airport. - Lunch: For us the best choices are Los Olas or pizza by the pool, both are great. Brands & Resorts; About Us; The Excellence Collection Rewards; Awards; 0.2 miles from Excellence Riviera Cancun Free Wifi Free parking All Inclusive Ocean Coral & Turquesa View Hotel 20,325 reviews 0.6 miles from Excellence Riviera Cancun Free Wifi Free parking Visit hotel website Top Rated All Inclusive 2022 Desire Riviera Maya Pearl Resort View Hotel 2,592 reviews 0.9 miles from Excellence Riviera Cancun Free Wifi The Mole was ok, but honestly, we felt like this was something that we could do a better job at in our kitchen and we are in no way chefs. Excellence Riviera Cancun - Adults Only All Inclusive - Expedia.com We don't do repeat's on any other holidays we take, but there's so much about ERC that makes us come back again and again. The food offering is lighter compared to a full sit-down meal, but it is a great place to grab a quick lunch or breakfast. We visited the Excellence Riviera Cancun Resort for 9 nights and spent time providing a full tour and review, including room tours of the Junior Suite, 2 Story Rooftop Terrace Suite and exclusive. Federal 307 Chet-Pto. The resort was about 60% capacity, plenty of time for extras - we didn't really see a difference. The housekeeping team was super-efficient. SUITES BREAKDOWN QTY Junior Suite Spa or Pool View 194 Junior Swim-Up Suite Spa or Pool View 74 Junior Suite Ocean View 10 We look forward to welcoming you back soon to your home away from home. Cancun. Book Excellence Riviera Cancun, Puerto Morelos on Tripadvisor: See 24,104 traveller reviews, 26,432 candid photos, and great deals for Excellence Riviera Cancun, ranked #2 of 47 hotels in Puerto Morelos and rated 4.5 of 5 at Tripadvisor. and an insulated thermos to keep drinks cold. Designed to celebrate the beauty of the Riviera Maya, all of our suites feature indoor and outdoor living spaces that . There is a golf course located right next to the resort. Top Notch. - Review of Excellence Riviera Cancun, Puerto Morelos More on that later, but first I wanted to leave full detailed review for anybody concerned about the resort during the current safety protocols. The food was where the disappointment came. He interacted with every person in ever activity we did and made sure we were well taken care of. A choice of five upscale suite concepts: spa or garden view, ocean view, swim up, rooftop, and imperial suites. The Excellence Collection, Other at Excellence Riviera Cancun, responded to this review. For us, at InspoVacay the drinks offering is a very important aspect of an all-inclusive. This award-winning hotel's designed like a swanky Spanish hacienda, and there's a beach right outside. They are friendly and helpful at all times. Yes, dry cleaning and laundry service are offered to guests. Again, this service differentiated the Excellence and made the experience incredible. The other pools were pretty much the same temperature as the air around us. The service at the Excellence Riviera Cancun was particularly good, any issues or requests were dealt with almost immediately and you would receive a follow up phone call to confirm your request had been dealt with. The quality of the entertainment was quite good albeit that this element of all-inclusive isnt really our vibe. If you want a specific liquor, just request it. We look forward to welcoming you back again and have another opportunity to pamper you with our attentive service creating another unforgettable experience. We regret that we were not able to meet your expectations in terms of food and drinks since is one of our main goals for our guests satisfaction. Excellence Riviera Cancun - Adults Only All Inclusive, Puerto Morelos Children Check Availability Excellence Riviera Cancun - Adults Only All Inclusive Overview Reviews Amenities & Policies Carr. When we visited we werent staying in the Excellence club, but we have stayed in some of the Excellence groups resorts before as Excellence club members. We are very pleased to know that our staff was able to make your stay a relaxing and memorable experience due to the excellent service provided and they are the reason why you will keep on coming back. Thank you to all the employees of the resort from bartenders, waiters, chefs, entertainment people, cleaners, pool guys, concierge and everyone else who makes The. I had great fun with Gustavo, Paula and Brenda - the entertainers. It was handled beautifully with no issues at all. It is also lovely to read that our attentive staff members pampered all the time making you have got everything you wanted and they went above and beyond to make sure that you had a great time. You can go elsewhere and pay double or triple and not receive the care that we did at Excellence. Also located in Spice is a Hibachi experience. Updated Security Alert - Quintana Roo & Cancun Travel Advisory (01/23/2023) The U.S. Embassy and Consulates in Mexico have issued a new warning to visitors of Cancun and the Mexican state of Quintana Roo over a potential conflict between taxi drivers and ride-hailing service companies which has caused many tourists to wonder is Quintana Roo safe. Add to that the drinks available in the mini bar in your rooms as well as the bottles available for your own consumption. Before you go, Id recommend downloading the Excellence app. While these areas wont be completely private there are definitely a lot fewer people in these areas. All of the staff wore masks the entire time in 90 degree heat to make sure the guests felt safe, which is no easy thing to do. Please, receive our warmest regards from The Excellence Collection. There is also a large room service menu that is available 24/7, so if you ever get peckish you order in some grub.